Building Procurement Capability that Works in the Real World
Senior-led advisory helping organisations strengthen supplier governance, improve procurement capability and reduce operational risk through practical, commercially grounded solutions.
Qualified by Experience
18+ Years Procurement Leadership
National Property & FM Portfolio Expertise
Supplier Governance & Risk Transformation
Procurement Functions Built From the Ground Up
Executive Stakeholder Engagement
“Procurement works best when it’s built from operational reality, not separated from it.”
Commercially Focused
QBE Consulting combines practical experience with clear commercial thinking to identify opportunities, strengthen governance, and deliver measurable value. Whether it is spend diagnostics, category strategy, process optimisation, or governance uplift, every recommendation is grounded in commercial reality and designed to make a tangible difference to your organisation.
Long Term Results
Solutions that keep working after the engagement ends. QBE Consulting works closely with stakeholders to design approaches grounded in how organisations actually operate, ensuring changes are embedded effectively and internal capability continues to grow. The goal is not a one-off fix. It is procurement that keeps delivering value well into the future
Hard Won, Hands On Experience
The best procurement outcomes come from people who have done the work, navigated complexity, and delivered results in live operating environments. QBE Consulting brings deep, hands-on experience across strategic procurement, operating model design, supplier relationship management, and procurement-led transformation. This is not advisory built on theory. It is built on 18 years of getting it done.
“Real transformation means listening carefully to the people who will live with the result every day, designing solutions around how they actually work, and driving change that embeds deeply enough to last.”
- Debbie Hack, QBE Consulting
Services
Practical procurement transformation that delivers real operational impact.
Procurement Current State Review
A structured diagnostic of your current procurement environment. Understand how your procurement function is performing against objectives, identify gaps and uncover opportunities to improve value, control and efficiency. We give you a clear and honest picture of where you are today and what needs to change.
01
Typical Focus Areas
Governance and policy alignment
Process maturity and effectiveness
Stakeholder engagement
Systems, data and workflows
Procurement Operating Model Design
We design procurement operating model built for how your organisation actually works. From structure and governance, through to roles, accountabilities and ways of working, the result is a function that is fit for purpose and ready to perform.
02
Typical Focus Areas
Operating model and structure
Roles, responsibilties and capability
Ways of working and governance
Scalable process design
Supplier Governance and Performance
Designing and implementing best practice Supplier Relationship Management frameworks that move supplier relationships beyond transactional management. This includes the capability building needed to ensure your team can run effective supplier relationships independently in the long term.
03
Typical Focus Areas
Supplier segmentation and strategy
Performance management frameworks
Risk assessment and mitigation
Contract management and compliance
Transformation, Systems Optimisation and AI Integration
Transformation does not stop at design. We support the full implementation of your new operating model, working alongside your team to embed change, manage the transition and ensure the new structure takes hold. We support the configuration and customisation of procurement systems and the integration of AI solutions that improve visibility, efficiency and decision making across the function.
04
Typical Focus Areas
Capability assessment and development
Change management and adoption
Tools, templates and playbooks
Continuous improvement
Every engagement is tailored to your context and delivered with practical recommendations that create lasting impact
Meet the Founder
Debbie Hack - Founder & Principal Procurement Advisor
Debbie Hack is a procurement transformation specialist with 18 years of senior experience across property, real estate, financial services, and government. She specialises in procurement transformation, helping organisations move from fragmented, immature procurement environments to structured, high-performing functions built for how they actually operate. The focus is always on doing things better, embedding change that sticks, and building the internal capability to keep it that way.
Debbie founded QBE Consulting because organisations deserve procurement support that is grounded in how they actually operate. Not generic advice applied from the outside, but genuine transformation led by someone who has built, redesigned, and embedded procurement functions from the inside.
Get in touch
Ready to talk? Get in touch and we will respond within one business day