Our Services

Delivering Evidence Based Solutions

Many organisations know their procurement function could work harder. They can see the gaps in governance, the fragmented processes, the missed opportunities. What they need is not another report with recommendations. They need someone who has built procurement functions from the ground up, navigated the hard yards of implementation, and knows what it takes to make the changes stick. That is what QBE Consulting delivers.


Procurement Current State Review

Understanding where you are is the foundation of any meaningful improvement. QBE Consulting conducts a structured diagnostic of your procurement function — examining performance against objectives, governance, process design, systems, supplier relationships, and team capability. Working closely with your team, we deliver findings that are specific, actionable, and honest about what is working, what isn't, and what needs to change. The current state review is typically the starting point for broader transformation work, but it also stands alone as a valuable exercise for any organisation wanting to understand its procurement maturity and make better decisions about where to focus next.

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Typical Focus Areas

  • Procurement governance, controls and policy alignment

  • Process maturity, workflows and operational effectiveness

  • Team capability, role clarity and stakeholder engagement

  • Procurement systems, data visibility and reporting

  • Supplier onboarding, oversight and compliance adoption


Operating Model Design and Transformation

A procurement function that is designed around how your organisation actually operates will always outperform one built from a textbook. QBE Consulting designs operating models that reflect your structure, your stakeholders, and your commercial priorities. From governance and accountability frameworks through to team design, ways of working, and process architecture, the result is a function that is fit for purpose, scalable, and ready to perform from day one.

02

Typical Focus Areas

  • Operating model structure, governance and accountability

  • Roles, capability frameworks and ways of working

  • Decision rights, delegations and approval pathways

  • Process architecture and scalable service delivery models

  • Transition planning, stakeholder alignment and implementation support


Supplier Governance and Performance

Designing and implementing best practice SRM frameworks that move supplier relationships beyond transactional management. This includes supplier segmentation, performance frameworks, review cadences, and the capability building needed to ensure your team can run effective supplier relationships independently after the engagement ends.

03

Typical Focus Areas

  • Supplier segmentation and SRM framework design

  • Performance scorecards, KPIs and review cadences

  • Supplier accountability, escalation and risk management

  • Contract performance governance and oversight

  • Capability uplift for effective supplier relationship management


Transformation Delivery, Systems & AI Enablement

Transformation doesn't stop at design. The hardest part is making change stick in a live operating environment — where people are busy, uncertain, or resistant to new ways of working. QBE Consulting provides hands-on implementation support, working alongside your team to manage the transition, embed new operating models, and ensure change takes hold. The measure of success isn't a project sign-off — it's a procurement function that keeps performing long after the engagement ends. That includes getting the technology right. Procurement systems should reduce friction, improve visibility, and support better decisions, and QBE Consulting ensures they're configured to reflect your actual processes rather than the other way around. We also help identify and integrate AI solutions that are practical, suited to your environment, and adopted effectively by your people through targeted training and change support.

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Typical Focus Areas

  • Procurement transformation implementation and embedding

  • Change management, adoption and operational alignment

  • Procurement systems optimisation and workflow simplification

  • Automation, AI integration and digital enablement opportunities

  • Training, capability uplift and end-user adoption support


Lifecycle Contract Management

Setting up the structures, processes, and tools your organisation needs to manage contracts effectively from award through to expiry. This includes contract registers, milestone tracking, variation management, and performance review frameworks that keep obligations visible and risks managed.

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Typical Focus Areas

  • Contract governance structures and registers

  • Milestone, obligation and expiry management

  • Contract variation control and compliance oversight

  • Supplier performance review integration

  • Contract visibility, reporting and risk management


Governance Framework Design

Designing and implementing procurement governance structures that create accountability without bureaucratic drag. This includes delegated authority frameworks, procurement policies, compliance structures, and audit readiness. Built for practical adoption in complex, decentralised environments.

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Typical Focus Areas

  • Procurement policy and governance framework development

  • Delegated authority structures and approval pathways

  • Compliance controls, audit readiness and assurance

  • Governance models for decentralised environments

  • Practical implementation, adoption and accountability support


Socially Responsible Procurement

Embedding social and ethical considerations into procurement practice as standard, not as an afterthought. This includes Modern Slavery compliance, supplier diversity, Aboriginal business engagement, and ESG integration across sourcing, onboarding, and contract management. QBE Consulting brings direct experience through RAP Council membership and Supply Nation accreditation.

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Typical Focus Areas

  • Modern Slavery compliance and supplier due diligence

  • Supplier diversity and Aboriginal business engagement

  • ESG integration across sourcing and contract management

  • Ethical onboarding and supplier assessment frameworks

  • Internal capability uplift and social procurement alignment

“Procurement works best when it’s aligned to operational reality, not separated from it”

Our philosophy is simple: build practical procurement capabilities that strengthen governance, improve supplier performance and deliver commercial outcomes that last. i

Who We Work With

We partner with organisations managing complexity.

Property and asset management organisations

Industrial and logistics portfolios

Multi-site operational environments

Procurement functions undergoing transformation

Organisations strengthening supplier governance and risk management

Let’s discuss how we can support your procurement transformation

Every engagement starts with a conversation. Tell us where you are and we will help you work out where to start.