Our Services

Delivering Evidence-Based Solutions

Many organisations know their procurement function could work harder. They can see the gaps in governance, the fragmented processes, the missed opportunities. What they need is not another report with recommendations. They need someone who has built procurement functions from the ground up, navigated the hard yards of implementation, and knows what it takes to make the changes stick. That is what QBE Consulting delivers.

Procurement Current State Review

Understanding where you are is the foundation of any meaningful improvement. QBE Consulting conducts a structured diagnostic of your procurement function — examining performance against objectives, governance, process design, systems, supplier relationships, and team capability. Working closely with your team, we deliver findings that are specific, actionable, and honest about what is working, what is not, and what needs to change. The current state review is typically the starting point for broader transformation work, but it also stands alone as a valuable exercise for any organisation wanting to understand its procurement maturity and make better decisions about where to focus next.

01

Typical Focus Areas

  • Procurement governance, controls and policy alignment

  • Process maturity, workflows and operational effectiveness

  • Team capability, role clarity and stakeholder engagement

  • Procurement systems, data visibility and reporting

  • Supplier onboarding, oversight and compliance adoption

Procurement Transformation and Operating Model Design

A procurement function built around how your organisation actually operates will always outperform one designed from a textbook. QBE Consulting designs operating models that reflect your structure, your stakeholders, and your commercial priorities — and then does the hard work of making them stick. From governance frameworks and delegated authorities through to team design, ways of working, and process architecture, the result is a function that is fit for purpose, accountable, and ready to perform. Transformation does not stop at design. The hardest part is embedding change in a live operating environment where people are busy, uncertain, or resistant to new ways of working. We provide hands-on implementation support to make sure the new structure takes hold — and keeps performing long after the engagement ends.

02

Typical Focus Areas

  • Operating model structure, governance and accountability

  • Roles, capability frameworks and ways of working

  • Decision rights, delegations and approval pathways

  • Procurement policy, compliance controls and audit readiness

  • Transition planning, stakeholder alignment and implementation support

Tender Management and Sourcing

Sometimes you do not need a function redesign. You need someone experienced to run a procurement exercise properly, from scope review through to supplier recommendation. QBE Consulting manages the full tender process, specialising in FM and property categories, bringing the same commercial rigour and structured methodology to a standalone sourcing engagement as to a transformation program. The result is a well-run process, a defensible outcome, and a recommendation you can act on with confidence.

03

Typical Focus Areas

  • Scope review and market readiness assessment

  • Tender documentation preparation and issue

  • KPI framework design

  • Supplier evaluation and scoring

  • Recommendation paper and award support

  • Transition support

Supplier and Contract Management

Most organisations have more supplier and contract risk than they realise. QBE Consulting designs and implements the frameworks needed to manage both — moving supplier relationships beyond transactional compliance and keeping contract obligations visible from award through to expiry. This includes supplier segmentation, performance frameworks, contract registers, milestone tracking, and variation management, along with the capability building your team needs to run effective supplier relationships independently after the engagement ends.

04

Typical Focus Areas

  • Supplier segmentation, SRM frameworks and review cadences

  • Performance scorecards, KPIs and accountability structures

  • Contract registers, milestone and expiry management

  • Variation control, compliance oversight and risk management

  • Capability uplift for ongoing supplier and contract management

Socially Responsible Procurement

Embedding social and ethical considerations into procurement practice as standard, not as an afterthought. This includes Modern Slavery compliance, supplier diversity, Aboriginal business engagement, and ESG integration across sourcing, onboarding, and contract management. QBE Consulting brings direct experience through RAP Council membership and Supply Nation accreditation.

05

Typical Focus Areas

  • Modern Slavery and Modern Award compliance, supplier due diligence

  • Supplier diversity and Indigenous business engagement

  • ESG integration across sourcing and contract management

  • Ethical onboarding and supplier assessment frameworks

  • Internal capability uplift and social procurement alignment

Ongoing Procurement Support

Not every organisation needs a full-time procurement function, but most need more than ad hoc advice. QBE Consulting offers flexible, ongoing support for organisations that require a senior procurement resource on a periodic or retainer basis. This is practical, hands-on support tailored to what you actually need — whether that is running one tender a quarter, reviewing a contract, or providing commercial advice when a situation requires it.

06

Typical Focus Areas

  • Periodic tender management

  • Contract review and commercial risk identification

  • Supplier performance check-ins and issue escalation support

  • Governance and policy maintenance

  • On-call advisory for procurement decisions and negotiations

“Procurement works best when it’s aligned to operational reality, not separated from it”

Our philosophy is simple: build practical procurement capabilities that strengthen governance, improve supplier performance and deliver commercial outcomes that last. i

Who We Work With

We partner with organisations managing complexity.

Property and asset management organisations

Industrial and logistics portfolios

Multi-site operational environments

Procurement functions undergoing transformation

Organisations strengthening supplier governance and risk management

Let’s discuss how we can support your procurement transformation

Every engagement starts with a conversation. Tell us where you are and we will help you work out where to start.