Most supplier review meetings run the same way. The supplier presents their own numbers. The client nods along. Everyone moves to the next agenda item. It feels productive because there is data on the screen. But a scorecard only tells you what a supplier chose to measure and how they chose to report it.

A supplier issue starts small. Something gets missed. It is picked up locally and worked through. No one escalates it because it feels manageable.

Then it happens again. And again.